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Mental Health

When people realise that they have problems with their mental health, they can find that it is difficult or confusing to get help. At a time when they find it hardest to search for information on their own, the help they want can seem elusive. They are sometimes anxious that if they do look for help, others will find out.

If you feel like this, or if you care for someone and want to know how you can help them better, then click the link immediately below for more information....

West Berkshire Council website page about mental health

Download a PDF version of the West Berkshire Mental Health Forum leaflet. ‘Handbook of Mental Health Services’ It contains loads of useful information and telephone numbers.

Download useful information about the mental health act.

Community Mental Health Team (CMHT) - West Berkshire

The community team supporting people in West Berkshire with enduring mental health problems and their carers.

Hill Croft House
Rookes Way
RG18 3HR

Telephone: 01635 292020
Fax Number: 01635 292062

Opening Hours Mon - Fri: 09.00 - 17.00

Download Advocacy brochure wi5h lots of useful contacts.

West Berkshire Psychotherapy Service

1) Non residential intensive group therapy programme.
2) Out patient psychotherapy service with individual and group work. Psychotherapy is for people with emotional difficulties. These may be long standing or may have arisen following a life changing event.

Mrs Sue Clarke (Office Manager)
Winterbourne House
53/55 Argyle Road

Telephone: 0118 956 1250
Fax Number: 0118 956 1251

Opening Hours Mon - Fri: 09.00 - 17.00 + a/phone
Eligibility Open to all.
How to Apply: referral/GP/ Social worker/psychiatrist


PAPYRUS is a voluntary UK organisation committed to the prevention of young suicide and the promotion of mental health and emotional wellbeing.

Are you worried about someone you know?
Are they depressed or not coping?
Are you afraid that they may harm themselves?

08000 68 41 41
for practical advice on what to do to help……

HOPELineUK is a confidential helpline service staffed by trained professionals who can give support, practical advice and information to anyone concerned that a young person they know may be at risk of harming themselves.

The helpline is open Monday – Friday from 10am – 2pm and 7pm – 10pm, and 2pm – 5pm on weekends.

Calls are free from BT landlines, other networks and mobiles may vary:
it may be cheaper for you to call HOPELineUK on this number: 01978 367333
the helpline advisors will call you back if you leave a message

Papyrus website


01635 42452 or 24 hours a day, 7 days a week -ready to listen 08457 90 90 90


'Resource at the Eight Bells' opened in 2004, and serves those with mental health problems in the west of Berkshire.

Resource operates on a deliberately small staff team as this means the role of members is all the more important in the running of the centre - without them, the service would not run.

As with Reading Resource, there is a varied timetable of activities available, open to all members. There is also a cafe, and a members employment scheme, part of which involves members preparing the lunch menu for sale in the cafe.

There is also internet access, which is open to all members. For further information, call Newbury Resource on
[number to be confirmed]


Paramount Housing Association Ltd

Provides long-term accommodation for people with a history of serious mental health problems. Wide range of shared accommodation with special needs and housing resettlement officers. Three registered care homes with 24 hour care staff. Two of the houses provide high care support.

Angie Gallagher - Care & Support Manager

Paramount Housing Association Ltd.
6 Clearwater Place, Lower Way, Newbury, Berkshire RG19 3RF

Telephone: 01635 868555
Fax Number: 01635 293551

Opening Hours Monday - Friday : 09.00 -16.30 plus apt
Cost of Service On application.
If self referral, evidence of mental health problems is required.

Mental Health Crisis Team

Monday to Friday
Between 9am-5pm call (01635) 292020
Between 5pm-9pm call (01635) 292000 / 292001
Between 9pm-9am call the Overnight Crisis Service on 0800 783 9505

Between 9am-9pm call (01635) 292000 / 292001
Between 9pm-9am call the Overnight Crisis Service on 0800 783 9505


Home page of the Mind website.

HIV Community Specialist - Berkshire

Confidential HIV service for people with mental health issues.

Contact Name: John Masterson

Duchess of Kent House
Liebenrood Road
RG30 2DX

Telephone: 0118 955 0483
Alternative Telephone: 0118 955 0484
Alternative telephone number is for Ruth Wilson.

Cost of Service free
Eligibility Residents of Berkshire
How to Apply: phone

Voluntary groups

Voluntary groups also provide support. Information on these and other mental health issues is available from the Citizens Advice Bureau mental health line on (01635) 47922.